1. Information We Collect
1.1 Information You Provide:
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Name, phone number, email address
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Shipping address, payment details (such as card information used during checkout)
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Customer support communications or messages submitted via forms or email
1.2 Information Collected Automatically:
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Access time, browsing activity, and click behavior
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IP address, device type, browser type, operating system
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Cookies and similar technologies that capture preferences and on-site activity
2. How We Use Your Information
We collect your information to provide and improve our services, including but not limited to:
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Processing your orders and payments
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Providing shipping updates and customer support
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Enhancing website functionality and user experience
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Sending order notifications and promotional messages (only if you opt in)
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Detecting fraud and ensuring secure transactions
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Complying with legal and regulatory requirements
3. Data Storage and Security
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We use industry-standard encryption and access control measures to safeguard your data.
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Your payment details are processed securely via third-party payment providers and are not stored directly by Focastore.
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We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law.
4. Sharing Your Information with Third Parties
We may share your information with trusted third-party partners under the following circumstances:
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To facilitate services such as payment processing, shipping, data analytics, and customer support
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When legally required or requested by authorities
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When you have given your explicit consent
All third parties we work with are contractually obligated to follow similar privacy and security standards.
5. Your Rights
You have the following rights regarding your personal data:
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Access and Inquiry: You may request confirmation about whether we process your personal information
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Correction: You may request correction of inaccurate or incomplete data
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Deletion: You may request deletion of your personal data where applicable
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Marketing Opt-Out: You may unsubscribe from marketing communications at any time
To exercise any of the above rights, please contact us at team@focastore.com. We will respond within a reasonable timeframe.
6. Use of Cookies
We use cookies and similar technologies to understand your preferences and improve your experience. You may disable cookies through your browser settings, but some features of our site may not function properly as a result.
7. Third-Party Links
Our website may contain links to third-party websites. These websites operate independently and are not governed by this Privacy Policy. We recommend reviewing their privacy policies before sharing any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time based on legal requirements or business needs. Updates will be posted on this page with the effective date. Continued use of our website signifies your acceptance of any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us: team@Focastore.com